Illustrations, not client case studies.
01Workflow
The same answer again
The same question arrives every week from different people. The answer is nearly always the same, and you still write it from scratch.
A workflow spots the message as it arrives and puts the answer in front of you, ready.
You read it and send it. Writing it is no longer part of the job.
02App + workflow
From request to quote
The request arrives by email or through a form. You dig prices out of old quotes, write a new one, send it, and a week later you try to remember who you were supposed to chase.
An app takes the request in already structured and prices it from your own rules. A workflow keeps track of who has not replied.
The quote goes out the same day, and you are not the one who has to remember to chase it.
03App
The month makes sense only once it is over
Sales sit in one system, hours in another, costs in a third. The whole picture only exists once somebody assembles it by hand, and by then the month has gone.
An app pulls the numbers from every source itself and keeps them current.
You see where you stand on the day you ask, not three weeks later.
04App + workflow
One sale sets off ten things
When a deal closes, a sequence starts: the contract, the billing details, setting the work up, the kickoff, the first invoice. Every step rests on somebody remembering it, and one lapse reaches the customer.
This one is big, so it gets built in pieces. An app shows where each customer stands. Workflows take the steps that involve no judgement. The first piece is running within weeks.
You decide what happens. The chain makes sure it actually happens.